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Support By Product
Magic Bullet Suite
Downloads & Installations
Error: Status -1 — My installation failed with this error message
Why doesn’t the Installed tab show my installed products?
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Is my system compatible with your products?
Do current versions of plugins work with older versions of plugins?
Are your plugins compatible with modified Mac systems?
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Purchases & Activations
I have purchases made through Red Giant and not a subscription or license managed by Maxon
What does it mean by my “email address is reserved or not registered?”
Why did my subscription expire early?
Why isn’t my serial number working?
How can I tell which product my serial number belongs to?
How do I register my product out of trial mode?
Why is there a watermark (red x) with my active subscription?
Why is there a watermark (red x) with my perpetual/serial license?
Returns and cancellations
R25 - before updating - plugin compatibility and things to consider