Chez Maxon

Maxon est constitué d'individus brillants et passionnés, profondément enracinés dans l'industrie créative et dévoués à soutenir la communauté artistique. En tant que Maxoniens, nous nous encourageons mutuellement à cultiver notre curiosité et à continuer d'apprendre. Notre objectif est de satisfaire et d'inspirer nos clients à chaque étape, avant, pendant et après leur achat. Si vous partagez cette vision et souhaitez devenir un Maxonien, en contribuant à promouvoir les meilleurs produits logiciels pour les effets visuels 2D et 3D, le motion design, les jeux, la réalité augmentée, mixte et virtuelle, la visualisation et la conception en général, nous serions ravis d'échanger avec vous.

CRM Campaign Manager (m/f/d)

Locations

Berlin, Germany
Bad Homburg (Metropolitan Area Frankfurt), Germany

What you will do:

This is a rare opportunity to join a passionate, international team at a pivotal moment as we build out our Customer Lifecycle Marketing function from the ground up. You'll have real ownership, high visibility, and direct impact on how we grow and retain a global community of artists and makers. If you care about the creative industry and want your work to reach the people who shape it, this is the role for you.

This is a hands-on, execution-focused role at the heart of Maxon's campaign engine. You will be responsible for building, running, and optimising CLM campaigns across the full customer lifecycle acquisition, retention, and reactivation in Salesforce Marketing Cloud.

You'll work directly with the CLM Lead as a strategic sparring partner, contributing to roadmap planning while owning day-to-day campaign execution end-to-end.

In detail this means:

Own end-to-end campaign management in Salesforce Marketing Cloud from brief to build to deployment
Build and maintain always-on automated journeys across onboarding, conversion, retention, win-back, and promotional campaigns
Manage audience segmentation using SQL and dynamic content logic, delivering personalised communications at scale, contributing to lifecyle segmentation strategy and ongoing optimisation recommendations
Build and QA HTML/CSS email templates, ensuring cross-client rendering and brand consistency
Run A/B and multivariate tests and translate results into actionable improvements
Own the campaign operations infrastructure, maintain the cross functional campaign planning calendar, JIRA ticket templates, SLA workflows and content repositories
Act as a strategic sparring partner to the CLM Lead on campaign planning, roadmap input, and performance reviews

What we are looking for:

5+ years of hands-on CRM or lifecycle marketing experience, ideally in a subscription, SaaS, or eCommerce environment
Deep, demonstrable expertise in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, Data Extensions
Proficiency in HTML & CSS for email template development and troubleshooting
Working knowledge of SQL for segmentation, data pulls, and audience management
Proven experience running end-to-end automated campaigns independently
Strong analytical skills: comfortable interpreting campaign performance data and translating it into action
Proven experience setting up and orchestrating multi-channel campaigns in SFMC, including data architecture and channel logic across email and additional channels such as push notifications or SMS
Experience with Power BI, Looker, or similar dashboarding tools
High attention to detail and strong QA discipline - you catch errors before they go live
Strong communication skills in English (German would be a plus)

Nice-to-Have

Experience with AMPscript or SFMC scripting for dynamic personalisation
Familiarity with consent compliance, opt-in frameworks, and GDPR-adjacent data practices

Salary Range*:
EUR 62,000 – 74,000 annually

*Salaries at Maxon are based on a candidate's specific criteria including experience, skillset, education and location. Maxon uses industry-driven survey data for building compensation structures to make sure our employees are receiving fair and competitive wages.

What we offer:

You will be offered permanent employment, full-time, at one of our offices listed above. You will be part of a highly motivated international team of specialists working in an environment that offers a warm welcome with detailed onboarding and a dedicated mentor for a familiarization period as well as a wide range of individual development possibilities. Interested in joining our team? Click ‘’Apply’’ to send us your application.
Don’t meet every single requirement? At Maxon we embrace diversity, are avid explorers and curious learners, so if you’re excited about this role but your experience doesn’t entirely match every qualification in the job description, we encourage you to apply in any case. You may be just the right candidate for this or other positions.
We’re looking forward to hearing from you!

Maxon is proud to be an equal opportunity workplace.

Apply here

Maxon regroupe des personnes brillantes et passionnées.

Chez Maxon, nous valorisons les défis et nous encourageons mutuellement à nourrir notre esprit de curiosité, favorisant ainsi l'innovation. Nous sommes tous compétents dans notre job, mais nous savons aussi comment rendre notre environnement de travail amusant. Maxon est reconnu pour organiser des événements communautaires inclusifs, uniques et divertissants. Si vous aspirez à devenir un membre de notre équipe et à contribuer à la création des meilleurs produits logiciels pour les effets visuels 2D et 3D, le motion design, les jeux, l'AR/MR/VR, la visualisation et la conception en général, nous serions ravis d'en discuter avec vous.

Maxon est un employeur qui respecte l'égalité des chances. Informations concernant la collecte et le traitement de vos données de candidature.

Nos valeurs fondamentales

Nous travaillons en équipe

Nous travaillons ensemble. Nous nous respectons mutuellement. Nous demandons de l'aide. Nous embrassons la diversité.

Nous faisons plaisir à nos clients

Nous sommes obsédés par la satisfaction du client - avant, pendant et après l'achat.

Nous renforçons la communauté artistique

Leur succès témoigne de la valeur de nos produits.

Soyez des explorateurs passionnés et des apprenants curieux

Nous sommes ouverts au changement, tournés vers l'avenir et constamment à la recherche de solutions innovantes.