How can we help?

Check our online tutorials and FAQs for the quickest answers.

Should you require additional assistance, please consult the MAXON related weblinks for links to popular forums. 

If your question has to do with installation or a possible error with a MAXON product, please complete the Support Form and our technical support representatives will be happy to help you. Please note that our technical support team can only answer questions on these specific issues and cannot offer project assistance.

Please fill out the following form carefully and completely. Please make sure to include your e-mail address and other contact information - we may have additional questions for you or may be able to send you the solution to your problem right away.

 
First Name
Last Name
Serial # (first 11 digits)
State/Province
Country
Phone
E-Mail


Application Version
Hardware  
Platform OS Version
Graphics Card Resolution/Color Depth
RAM (total)    
QuickTime® Version    


Short Description:
Detailed Description:


Scene File:
If a scene file demonstrates this problem, please strip it down to only the necessary items and upload it. We prefer that files be zip/sit-compressed.